Join Kiss the Hippo Members to earn points on every order. Redeem for coffee discounts, free products, and perks. No limits—just better coffee rewards.
This is our way of showing our appreciation. You’ll earn points for activities on our site, like referrals and purchases. You can use them to earn discounts and free products, so the more you collect the more you save.
By creating an account at kissthehippo.com, you are automatically enrolled in the programme.
You can earn points for all sorts of activities, including referring friends and making purchases. To see all the ways you can earn and redeem points, visit our Members Page or click the gift icon in the menu.
Simply log in to your account and click the gift icon at the top of the page to view your points balance.
Select the tab called Redeem Points. Here you’ll see all the rewards we offer. If you have enough points, you can redeem them for a reward.
No, there’s no limit to earning loyalty rewards points! But the maximum reward voucher you can redeem per order is £100.
Your pending points will become cancelled and will be removed from your account.
You, or someone you referred, cancelled or returned a purchase.
It can take up to one week for your points to be processed and appear in your account. You can always track your points and activity through the LoyaltyLion widget on our website. If it’s been more than a week and your points still haven’t appeared,
If you’ve previously deleted your account and would like to join again, you’ll need to create a new account. Please note that your point total will start from zero, as points from a closed account cannot be recovered.
To use your points, simply redeem them via your membership page, where you’ll receive a discount code. You can then copy and paste this code at checkout. Please note: once redeemed, your code will either be for regular orders or subscriptions and can
Our membership programme is only valid for our online shop. Unfortunately, as our online and in-store systems operate separately, we’re not able to accept reward points in our cafés.
We’d love to hear from you! If you’ve noticed a problem or want to share your feedback, please email us at [email protected] — we’re always happy to listen and improve.
Approved: These points can be redeemed on rewards immediately. Pending: These points need to be verified before you can redeem them. This typically applies to purchases and referrals. Cancelled: These points will not be added to your account. For exa
If you no longer wish to earn points, please contact us and ask to be unenrolled. We'll unenroll you and you will lose any points you have accrued.